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Posted: Saturday, November 18, 2017 8:19 AM

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ThinkWare, a Microsoft Gold Certified Partner, develops software applications & provides business management solutions and consulting for the Employment Outsourcing industry. Our software products focus on Payroll, Human Resources, Benefits Management, Billing, and Accounting.

We are seeking an experienced Payroll Support Specialist professional to join our team. This position works both independently and as part of a team. This position is responsible for supporting, training, troubleshooting, consulting, and assisting clients using our software.

Job Description:

This is a payroll support position. You will be working with the internal payroll application aspects of support including payroll setup and processing for multiple clients, along with billing components setup, and some accounting fundamentals.

Basic Microsoft SQL Server, Citrix data related issues, basic network and environment issues, as well as basic technical support. You will be responsible for working with our ASP environment clients running Citrix and our clients with their Microsoft SQL Server and product or data related issues.

Responsibilities:

Support clients on daily usage of our software focusing on application-related subjects
Help troubleshoot payroll problems and find resolutions
Assist with product testing
Assist other team members with resolution
Requirements:

3+ years of payroll processing experience
Previous support in a Microsoft Windows and Windows Server environments
Experience with Microsoft Dynamics GP is preferred but not required
Previous Payroll and or Accounting background is preferred
Strong business process analysis skills with the ability to translate requirements into solutions
Candidates must have:

A Customer Service Oriented attitude
Initiative to be a self-starter and require minimal management and direction
Ability to multi-task and expand previous levels of knowledge
Willingness to learn and continue to improve
Organization skills
Written and oral communication skills
Job Type: Full-time

Job Location:

Cincinnati, OH
Required education:

High school or equivalent
Required experience:

Payroll Processing: 3 years
MS Dynamics or Great Plains: 1 year

**Please include resume (in word format) when replying to Ad. Thank you**

• Location: Cincinnati

• Post ID: 53500932 ohio
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